Podcast Episode 305: Different Types of Client Reviews
Periodic reviews with certain clients can look very different from reviews with others. We’ve worked with just about every type of personality through the years so let’s talk about how our conversations might sound depending on who we’re meeting with for a review.
These reviews are essential to assess your investment performance to ensure you’re on track to reach your financial goals. But how we manage those conversations or what we discuss is different from person to person.
The first personality we see is the always positive, never worried type. This person is comfortable with their situation and nothing in the news seems to bother them. This is a great mindset to have but you still have to take a close look at your finances and make sure you are doing everything you can. Just because you don’t feel like any changes or adjustments aren’t needed doesn’t mean something won’t come along to change that so let’s stay on top of it.
Then there’s the person that never has time to come in and meet. Getting them to sit down for a review is like pulling teeth, but we need to make sure those necessary conversations are taking place. We understand people are busy but this process shouldn’t be a burden for you. It’s our job to have everything prepared so that we make good use of your time, but we need to have a check-in to see what, if anything, has changed.
Another person we meet with is the one that always has something going on – a new job, a new house, a new spouse, or a new dream for the future. For this situation, we want to get to the core of things to see if what they’re going through is actually going to affect their plan. Plus, we want to make sure with the constant change that they’re actually building towards something along the way.
Let’s finish with the person that’s always on edge or worried about their money. When things aren’t going well, the immediate reaction for most people is to blow it all up and start over. But that’s typically the last thing you want to do. So our job is to help you see the full picture and make sure you’re invested where you need to be so that you don’t have to worry when the market moves.
Understanding these differences and tailoring our conversations accordingly can help ensure the best possible outcomes for our clients. Whether you’re a pre-retiree or retiree, it’s essential to choose someone who recognizes that no two clients are alike. By working with a financial advisor who can provide personalized recommendations to meet your unique needs, you will feel much more confident about your future.
Here are some of the things we discuss in this episode:
1:02 – Clients that always need us to explain something again
2:07 – The client that is positive about everything
3:12 – The client that never wants to come into the office to meet
4:30 – The person with a great new idea or something always happening
5:45 – The person that’s always worried about everything
8:44 – On the case with Heath: Getting too enamored with one product
12:44 – Mailbag question on bank failures
14:14 – Mythbusting with Matt: Social Security is its own independent decision
19:47 – Mailbag question on retiring early
Information presented here is considered current as of the created date. Over time, some information presented may become stale. We recommend you consult with your Financial Professional before making any changes based on information contained here.
Johnson Brunetti is a marketing name for the businesses of JB Capital and JN Financial.
Investment Advisory Services offered through JB Capital, LLC. Insurance Products offered through JN Financial, LLC.
The guarantees provided by any type of insurance contract are based on the claims-paying ability of the insurance company.
Related Resources
-
Podcast Episode 458: 5 Signs It’s Time to See a Financial Advisor
Prefer to watch? Click here to watch and listen on YouTube. When seeking financial advice, U.S. adults 50+ are more likely to turn to financial advisors and planners than any other source. But … -
Podcast Episode 457: Everything You Need to Know About RMDs
Prefer to watch? Click here to watch and listen on YouTube. Required minimum distributions (RMDs) are one of the most misunderstood parts of retirement planning. With so many rules and strategi… -
Podcast Episode 456: I’m 65, Is It Too Late to Do a Roth Conversion?
Prefer to watch? Click here to watch and listen on YouTube. Many retirees assume they’ve missed their chance to take advantage of Roth conversions. But age 65 may be one of the best times to st… -
Podcast Episode 455: 5 Retirement Myths, Debunked
Prefer to watch? Click here to watch and listen on YouTube. There’s no shortage of opinions, headlines, and advice about retirement, but not everything you read is accurate. In fact, some of th… -
Podcast Episode 454: Retiring Single? What You Need to Know
Prefer to watch? Click here to watch and listen on YouTube. Whether you have always been single or were previously married, planning a solo retirement requires intention. Without a partner, yo… -
Podcast Episode 453: Should I Use a 529 Plan for My Grandkid’s Education?
Prefer to watch? Click here to watch and listen on YouTube. Giving your grandchild a head start on their education is a meaningful gift. And a 529 plan is one of the most effective, tax-advanta… -
Podcast Episode 452: Mindset and Greatness with Alex Karaban
Prefer to watch? Click here to watch and listen on YouTube. No matter what you’re passionate about, reaching an elite level demands discipline, resilience, and growth. For Alex Karaban, those q… -
Podcast Episode 451: What Crucial Retirement Step 56% of Americans Are Missing
Prefer to watch? Click here to watch and listen on YouTube. More than half of Americans are missing a critical step in their retirement plan—a step that could be putting their legacy and loved … -
Podcast Episode 450: Should I Consider a Pension Buyout?
Prefer to watch? Click here to watch and listen on YouTube. In March 2025, only 14% of private industry workers had access to a defined benefit plan. As companies shift toward defined contribut… -
Podcast Episode 449: 4 Ways to Prepare for Next Year’s Tax Season
Prefer to watch? Click here to watch and listen on YouTube. Now that tax season is over, it’s a great opportunity to reflect on your current situation and plan ahead. During your review, you mi…
-
Laura H.Laura H. is a client of Johnson Brunetti and received no compensation for their statement.
“Your corporate values and mission have stayed constant which we’d say is the primary reason we are so satisfied. We believe that mission should never change.”
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.
-
John L.John L. is a client of Johnson Brunetti and received no compensation for his statement.
“We are extremely please with J&B. Referring back to our one word, Family, we trust your firm, advisors, and services as we would a member of the Family. Thank you for everything!”
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.
-
Joe D.Joe D. is a client of Johnson Brunetti and received no compensation for his statement.
“Your model is working well, continue to keep your focus on your clients. The podcasts are an effective way of communicating information and real life stories. Your business is supporting your clients’ many different real life stories.”
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.
-
Jackie L.Jackie L. is a client of Johnson Brunetti and received no compensation for her statement.
“I love how everyone in the company makes us feel. Like we are one big happy family. I wouldn’t change anything! “
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.
-
Christine Q.Christine Q. is a client of Johnson Brunetti and received no compensation for her statement.
“Your services are exemplary and greatly appreciated by my husband and myself to live out our retirement years feeling safe and secure. Thank you!”
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.
-
Barbara S.Barbara S. is a client of Johnson Brunetti and received no compensation for her statement.
“We are very happy with Johnson Brunetti. It has really taken a load off our shoulders. Thank you.”
Testimonials received in response to Johnson Brunetti survey conducted in 2024. Please click here for a description of the survey and the overall results.